+373 3000 1515
Online store ORDERS support service:
+373 3000 1515
M-S 09:00/20:00
magazin.online@linella.md
Administration support service
+373 (22) 89-09-30
M-S 09:00/18:00
+373 (22) 89-09-27
M-S 09:00/18:00
relatiiclienti@linella.md

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About the card

What is the Linella Loyalty Program?

The Linella Loyalty Program is a simple and rewarding way for loyal customers to earn rewards for every purchase.

Through this program, you can accumulate loyalty points with every purchase made at Linella stores and use them on your future shopping trips. Additionally, the program gives you gift points upon registration, on your birthday, and for participating in surveys.

Discover our loyalty app and turn every purchase into a rewarding experience!

1

Download the app
from Google Play or the App Store

2

Register
using just your phone number

3

Fill in the fields
with your personal details

4

Scan
the barcode at the POS

5

Collect points
and use them on your next purchases

Benefits

Discover the benefits of the app

Collect loyalty points with every purchase and use them on your next shopping trips to get discounts.

Special benefits

+10 points

upon registration

+10 points

on your birthday

+2 points

for completing the survey

Promotions
View all

Discover Linella Promotions

Whether you're shopping daily or filling your cart for the whole week, at Linella you'll always find attractive prices and special offers. The app gives you access to exclusive deals, making every purchase an even more rewarding experience!

Regulations

Everything you need to know

Discover the requirements to use the Linella app, as well as your user rights

FAQs

What are the benefits of the digital loyalty program?
Plus

The loyalty program offers you multiple benefits, including:

  - Accumulating bonuses that can be used on your next purchases

  - Access to promotions and personalized offers tailored to your preferences

  - Updated information about Linella stores and available products

  - Gift points upon registration, on your birthday, and for participating in surveys

Enjoy all these benefits and save with every purchase!

How can I use my loyalty points?
Plus

The loyalty points you accumulate can be used to partially or fully pay for your purchases at Linella stores. All you need to do is scan your loyalty card at the checkout, and the points available in the app can be applied to your next purchases.

How can I register for the Loyalty Program?
Plus

You can register quickly and easily directly in the Linella mobile app, available for both iOS and Android.

Download the app, create an account, and start earning points with every purchase!

Are loyalty points awarded for all products?
Plus

Loyalty points can be earned on all products, except for those in the tobacco category.

What is the validity of loyalty points?
Plus

Loyalty points are valid for 365 days from the date they are earned. After this period, unused points will expire automatically and cannot be recovered.

Can I transfer my points to others?
Plus

Loyalty points are personal and cannot be transferred to others. Additionally, they are non-refundable and cannot be converted into cash.

What should I do if I forgot to scan my card during a purchase?
Plus

If you forgot to scan the barcode in the app during your purchase, the points cannot be added afterward. To take full advantage of the program, make sure to present your card at every purchase.

Can I pay for my entire purchase with loyalty points?
Plus

Yes, if you have enough accumulated points, you can use them to cover the entire value of the purchase. However, the minimum price that can be paid per product is 10 bani.

What happens to loyalty points if I return a product?
Plus

In case of returning a product for which you have accumulated loyalty points, they will be automatically deducted from your account according to the store's return policy.

Can I benefit from the loyalty card advantages if I am not a citizen of the Republic of Moldova?
Plus

The Linella loyalty program is available to any individual who is 18 years or older, resides in the Republic of Moldova, and holds a phone number issued by a mobile operator in Moldova.

Can I use the loyalty card if I don't complete my personal data?
Plus

Yes, you can use the loyalty card and accumulate points in the app even if you don't complete all your personal details. However, the accumulated points cannot be used for future purchases until the mandatory fields are completed. Once completed, you will be able to use the accumulated points.

How can I delete my account?
Plus

Your personal account can be deleted through the Linella mobile app, in the "Settings" section.

What is the value of one loyalty point?
Plus

The value of 1 loyalty point is 1 MDL (Moldovan leu). Points can only be used in Linella stores and cannot be converted into money.

Can the digital card be used together with other benefit cards?
Plus

The digital card is not compatible with other benefit cards and cannot be used simultaneously with them.

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